Terms and Conditions

¹Basic fares: Basic fares are non-refundable except as allowed by our 24-hour cancellation policy. Flight changes are allowed but require a fare upgrade. Customers may be eligible for a flight credit if canceled at least 10 minutes prior to the flight's original departure time.

²Checked bag: Bag fees will apply to Wanna Get Away^® (Basic), Wanna Get Away Plus^® (Choice), and Anytime (Choice Preferred) fares booked and ticketed and/or changed on or after May 28, 2025. Business Select^® (Choice Extra) fares, will continue to receive two free checked bags. Rapid Rewards^® A-List Preferred members will receive their first and second checked bags for free. A-List members and Rapid Rewards Credit Cardmembers will only receive their first checked bag for free. Checked bag benefits will not apply on flights booked with a partner carrier. Weight and size limits apply.

³Rapid Rewards points: Rapid Rewards points can be earned from (a) Qualifying Flights (defined below) operated by Southwest^®, or (b) through qualifying purchases with our Rapid Rewards partners. “Qualifying Flights” include flights operated by Southwest Airlines^® and paid entirely with dollars, Southwest LUV Vouchers, gift cards, or flight credits and those paid with Cash + Points. NOTE: With a Cash + Points booking, points are earned only on the portion of the base fare that is paid with dollars. Qualifying Flights exclude reward flights, charter flights, nonrevenue travel, and Companion Pass^® travel. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

⁴No cancel fees: All fare types are eligible for cancellations without a fee. For changes to a flight itinerary with Wanna Get Away Plus^®(Choice), Anytime (Choice Preferred), and Business Select^® (Choice Extra), there is no fee, though a fare difference may apply. Failure to cancel a reservation at least 10 minutes prior to original scheduled departure may result in forfeited travel funds.

⁵Refundability: As long as you cancel your reservation at least 10 minutes prior to the original scheduled departure of your flight, you’re eligible to receive 100% of your ticket value as a refund to your original form of payment. A Southwest^® flight credit from a previous reservation that is applied toward a Business Select^® (Choice Extra) or Anytime (Choice Preferred) fare will be refunded as a Transferable Flight Credit. For travel booked with Rapid Rewards^® points, if canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. If you do not cancel, your funds will be refunded as a Transferable Flight Credit. Learn more.

⁶Transferable Flight Credit^™: To receive a credit, you must cancel your flight at least 10 minutes prior to the flight’s original scheduled departure time. If you do not cancel, your points and funds may be forfeited. Learn more. Transferable Flight Credits created from reservations booked and ticketed and/or changed on or after May 28, 2025 expire twelve months from the date the fare was purchased and ticketed. Transferable Flight Credits can be transferred between Rapid Rewards^® Members. Only one transfer is permitted. For bookings made through a Southwest^® Business channel, transfers are allowed only between employees within the organization.

⁷Flight credit expiration: To receive a flight credit, you must cancel your flight at least 10 minutes prior to the flight’s original scheduled departure time. If you do not cancel, your points and funds may be forfeited. Learn more. Business Select^® (Choice Extra), Anytime (Choice Preferred), and Wanna Get Away Plus^® (Choice) Transferable Flight Credits created from reservations booked and ticketed and/or changed on or after May 28, 2025 expire twelve months from the date the fare was purchased and ticketed. Basic fare flight credits expire six months from the date the fare was purchased and ticketed.

⁸Changes: If you need to change an upcoming flight itinerary, you’ll only pay the difference in fare for Wanna Get Away Plus^® (Choice), Anytime (Choice Preferred), and Business Select^® (Choice Extra) fares (if one applies). For Basic fares, you may upgrade the fare to Wanna Get Away Plus^® (Choice), Anytime (Choice Preferred), or Business Select^® (Choice Extra). Failure to cancel a reservation at least 10 minutes prior to original scheduled departure may result in forfeited travel funds.

⁹Free same-day change/standby: Same-day change: On the day of travel, you can switch to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. As of May 28, 2025, free same-day change is only available for Business Select^® (Choice Extra), Anytime (Choice Preferred), or Wanna Get Away Plus^® (Choice) fares. Wanna Get Away^® (Basic) fares, and Rapid Rewards^® A-List Preferred and A-List Members will no longer be eligible for free same-day change unless the Member purchases a qualifying fare. NOTE: A-List and A-List Preferred Members who purchased Wanna Get Away^® fares and ticketed and/or changed on or before May 27, 2025, are eligible for same-day change regardless of the travel date.

Same-day standby: You can list for same-day standby on an earlier flight via a Southwest^® Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. With the exception of A-List Preferred and A-List Members, Customers who purchase Basic fares are not eligible for free same-day standby.

For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the original scheduled departure of your flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of original scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest Agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.

¹⁰EarlyBird Check-In® You will automatically be checked in to your flight 36 hours prior to scheduled departure. For Choice Preferred fares purchased between 36 and 24 hours, the boarding position assignment process has begun so this may impact the boarding position assigned to you. If you purchase a Choice Preferred fare within 24 hours of your flight’s scheduled departure, you will not receive the EarlyBird Check-In benefit. In an irregular operation situation, the boarding position is not guaranteed. Subject to availability on open seating flights, departing on or before January 26, 2026

¹¹Free Inflight entertainment: Where available. Available only on WiFi-enabled aircraft. Limited-time offer. Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to Southwest WiFi).

¹²Priority and Express Lanes: Priority and Express Lanes, (where available), can be accessed by Business Select^® (Choice Extra), and Anytime (Choice Preferred) Customers and A-List and A-List Preferred Members. Priority Lanes are at Southwest^® check-in counters, and Express Lanes are at security checkpoints.

¹³Complimentary premium drink: On select flights traveling 251 miles or more, Business Select^® (Choice Extra) travelers receive one complimentary premium drink on the day of travel and A-List Preferred Members receive up to two complimentary premium drinks per leg. Drink coupons are subject to availability. Service may also be limited at Southwest's discretion. This coupon has no cash value. Drink coupon is void if altered, sold, purchased, brokered, or bartered. Non-exchangeable for other goods or services. Southwest Airlines^® reserves the right to discontinue its drink coupon program at any time. Coupon is invalid after expiration date and will not be updated or replaced. Alcohol purchased with drink coupons must be consumed onboard the aircraft. Must be 21 years or older to consume alcoholic beverages.

¹⁴Free Inflight Internet: Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

¹⁵Seat: Basic fares will be assigned a seat at check-in with the exception of A-List Preferred and A-List Members as well as some Rapid Rewards® Credit Cardmembers who may choose a seat at time of booking, if available. Extra Legroom seats have a few more inches of legroom and are located at the front of the cabin and exit rows. Preferred seats have standard legroom and are near the front of the cabin. Standard seats also have standard legroom but are in the back of the cabin. When purchased separately, seat cancellations are not permitted unless you cancel the flight altogether, and seat is only refundable when exchanged for a higher priced seat. Seat exchanges are permitted; price difference may apply. Learn more. 

¹⁶Boarding benefit: Boarding group is based on the seat type and location in the cabin. The seats included in the fare bundle are based on availability. Our Rapid Rewards® A-List Preferred, A-List Members, and Rapid Rewards Credit Cardmembers have a boarding benefit.

¹⁷First Checked Bag Free: The primary Rapid Rewards® Credit Cardmember and up to eight Passengers traveling on the same reservation are each eligible to receive their first standard checked bag free. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. To receive their first standard checked bag free, the primary Cardmember must include their Rapid Rewards number in their reservation. The first standard checked bag free is not available on flights booked with a partner carrier. Service charges for oversized, overweight, and extra baggage may apply. Cardmembers with A-List Preferred or A-List status or who purchase a fare that includes a free checked bag will receive the bag benefits associated with their Southwest Rapid Rewards® tier status or fare. Cardmembers who are already exempt from paying the charge for their first checked bag are not eligible for this benefit. Authorized users of Rapid Reward Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. Credit card account must be open and not in default to be eligible for this benefit. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

¹⁸Standard Seat Selection Within 48 Hours Prior to Departure: When available, primary Cardmembers with a Southwest Rapid Rewards^® Plus Credit Card, Southwest Rapid Rewards^® Employee Credit Card, or Southwest Rapid Rewards^® Plus Business Credit Card will be able to select a Standard seat within 48 hours prior to a flight’s scheduled local departure time. If no Standard seat is available, Cardmembers will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, Cardmembers will be able to select Standard seats for up to 8 additional Passengers on the same reservation as the Cardmember, allowing for a total of 9 Standard seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seating benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Authorized users of a Rapid Rewards Plus Credit Card and Rapid Rewards Employee Credit Card; and employee cards of a Rapid Rewards Plus Business Credit Card are not eligible for this benefit. Credit card account must be open and not in default when selecting a Standard seat. If your Credit card account is closed or in default before or at the time of travel, the seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

¹⁹Preferred Seat Selection Within 48 Hours Prior to Departure: When available, primary Cardmembers with a Southwest Rapid Rewards^® Premier Credit Card or a Southwest Rapid Rewards^® Premier Business Credit Card will be able to select a Preferred or a Standard seat within 48 hours prior to a flight’s scheduled local departure time. If no Preferred or Standard seat is available, Cardmembers will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, Cardmembers will be able to select Preferred or Standard seats for up to 8 additional Passengers on the same reservation as the Cardmember, allowing for a total of 9 Preferred or Standard seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seating benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Authorized users of a Rapid Rewards Premier Credit Card and employee cards of a Rapid Rewards Premier Business Credit Card are not eligible for this benefit. Credit card account must be open and not in default when selecting a Preferred or Standard seat. If your credit card account is closed or in default before or at the time of travel, the seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

²⁰Preferred Seat Selection at Booking: When available, primary Cardmembers with a Southwest Rapid Rewards^® Priority Credit Card or a Southwest Rapid Rewards^® Performance Business Credit Card will be able to select a Preferred or a Standard seat at the time of booking, or up to 30 minutes prior to a flight’s scheduled local departure time. If no Preferred or Standard seat is available, Cardmembers will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, Cardmembers will be able to select Preferred or Standard seats for up to 8 additional Passengers on the same reservation as the Cardmember, allowing for a total of 9 Preferred or Standard seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seatings benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Authorized users of Rapid Rewards Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. Credit card account must be open and not in default when selecting a Preferred or Standard seat. If your Credit card account is closed or in default before or at the time of travel, the seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

²¹Extra Legroom Seat Upgrade at 48 Hours Prior to Departure: When available, primary Cardmembers with a Southwest Rapid Rewards^® Priority Credit Card or a Southwest Rapid Rewards^® Performance Business Credit Card will be able to upgrade to an Extra Legroom seat within 48 hours prior to flight departure for themselves and up to 8 additional Passengers on the same reservation, allowing for a total of 9 Extra Legroom seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seating benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards accounts to be eligible for this benefit. Authorized users of Rapid Rewards Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. Credit card account must be open and not in default at or before the time of travel, otherwise seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

²²Companion Pass Qualifying Points Boost: As a Southwest Rapid Rewards Cardmember, you will earn one boost of 10,000 Companion Pass qualifying points each calendar year. The boost will be deposited into your eligible Rapid Rewards account by January 31st each calendar year or up to 30 days after account opening. To receive Companion Pass qualifying points boost your credit card account must be open and not in default at the time of fulfillment. Only one credit card account per Southwest Rapid Rewards Member (Rapid Rewards Member must be the primary Cardmember on that account), is eligible for one boost of 10,000 Companion Pass qualifying points per calendar year. JPMorgan Chase Bank, N.A. is not responsible for the provision of, or failure to provide, the stated benefits and services.

Cardmember Tier Terms

²³Tier Qualifying Points: Tier qualifying points (TQPs) are earned from revenue flights booked through Southwest Airlines^® or when you, or an authorized user or an employee, use the eligible Southwest Rapid Rewards^® Credit Card from Chase to make purchases of products and services, minus returns or refunds. (You’ll earn 1,500 for each $5,000 in purchases annually. “Annually” means the year beginning with your account open date through the first December statement date of that same year, and each 12 billing cycles starting after your December statement date through the following December statement date.) TQPs earned during a billing cycle on an eligible Southwest Rapid Rewards^® Credit Card from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted to your Rapid Rewards^® account. The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards program enrollment points; Rapid Rewards reward flights; Rapid Rewards Companion Pass^® travel; Rapid Rewards partner points except for TQPs earned on the eligible Southwest Rapid Rewards^® Credit Card from Chase; Rapid Rewards bonus points, unless specifically designated as such; non-revenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. TQPs are not redeemable for travel on Southwest^® or through the “More Rewards” site. Eligible credit cards: Southwest Rapid Rewards^® Premier Credit Card, Southwest Rapid Rewards Premier Business Credit Card, Southwest Rapid Rewards Priority Credit Card, or Southwest Rapid Rewards Performance Business Credit Card.

²⁴2,000 Tier Qualifying Points: Tier qualifying points (TQPs) are earned from revenue flights booked through Southwest Airlines^® or when you or an employee use the eligible Southwest Rapid Rewards^® Credit Card from Chase to make purchases of products and services, minus returns or refunds. (You’ll earn 2,000 TQPs for each $5,000 in purchases annually. “Annually” means the year beginning with your account open date through the first December statement date of that same year, and each 12 billing cycles starting after your December statement date through the following December statement date.) TQPs earned during a billing cycle on an eligible Southwest Rapid Rewards Credit Card from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted to your Rapid Rewards account. The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards program enrollment points; Rapid Rewards reward flights; Rapid Rewards Companion Pass^® travel; Rapid Rewards partner points except for TQPs earned on the eligible Southwest Rapid Rewards Credit Card from Chase; Rapid Rewards bonus points, unless specifically designated as such; non-revenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. TQPs are not redeemable for travel on Southwest^® or through the “More Rewards” site. Eligible credit cards: Southwest Rapid Rewards Premier Business Credit Card.

²⁵1,500 Tier Qualifying Points: Tier qualifying points (TQPs) are earned from revenue flights booked through Southwest Airlines^® or when you or an authorized user use the eligible Southwest Rapid Rewards^® Credit Card from Chase to make purchases of products and services, minus returns or refunds. (You’ll earn 1,500 TQPs for each $5,000 in purchases annually. “Annually” means the year beginning with your account open date through the first December statement date of that same year, and each 12 billing cycles starting after your December statement date through the following December statement date.) TQPs earned during a billing cycle on an eligible Southwest Rapid Rewards Credit Card from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted to your Rapid Rewards account. The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards program enrollment points; Rapid Rewards reward flights; Rapid Rewards Companion Pass^® travel; Rapid Rewards partner points except for TQPs earned on the eligible Southwest Rapid Rewards Credit Card from Chase; Rapid Rewards bonus points, unless specifically designated as such; non-revenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. TQPs are not redeemable for travel on Southwest^® or through the “More Rewards” site. Eligible credit cards: Southwest Rapid Rewards Premier Credit Card.

Seat Selection Terms

²⁶Extra Legroom Seat Selection at Booking: When available, A-List Preferred Members will be able to select an Extra Legroom, Preferred or a Standard seat at the time of booking, or up to 30 minutes prior to a flight’s scheduled local departure time. If no Extra Legroom, Preferred or Standard seat is available, A-List Preferred Members will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, A-List Preferred Members will be able to select Preferred or Standard seats for up to 8 additional Passengers on the same reservation as the A-List Preferred Member, allowing for a total of 9 Extra Legroom, Preferred or Standard seats. If the A-List Preferred Member is removed from the reservation and there is no tier Rapid Rewards® Member or primary Cardmember with the same or greater seatings benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. A-List Preferred Members should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Rapid Rewards account and A-List Preferred status must be open and in good standing when selecting a Preferred or Standard seat. If your Rapid Rewards account or A-List Preferred status is closed or not in good standing before or at the time of travel, the seat selection will be released. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

²⁷Extra Legroom Seat Upgrade at 48 Hours Prior to Departure: When available, A-List Members will be able to upgrade to an Extra Legroom seat within 48 hours prior to flight departure for themselves and up to 8 additional Passengers on the same reservation, allowing for a total of 9 Extra Legroom seats. If the A-List Member is removed from the reservation and there is no tier Rapid Rewards® Member or primary Cardmember with the same or greater seatings benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. A-List Members should allow up to 14 days for tier status to be updated in their Rapid Rewards account to be eligible for this benefit. Rapid Rewards account and A-List status must be open and in good standing when selecting a Preferred or Standard seat. If your Rapid Rewards account or A-List status is closed or not in good standing before or at the time of travel, the seat selection will be released. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

²⁸Preferred Seat Selection at Booking: When available, A-List Members will be able to select a Preferred or a Standard seat at the time of booking, or up to 30 minutes prior to a flight’s scheduled local departure time. If no Preferred or Standard seat is available, A-List Members will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, A-List Members will be able to select Preferred or Standard seats for up to 8 additional Passengers on the same reservation as the A-List Member, allowing for a total of 9 Preferred or Standard seats. If the A-List Member is removed from the reservation and there is no tier Rapid Rewards® Member or primary Cardmember with the same or greater seatings benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. A-List Members should allow up to 14 days for tier status to be updated in their Rapid Rewards account to be eligible for this benefit. Rapid Rewards account and A-List status must be open and in good standing when selecting a Preferred or Standard seat. If your Rapid Rewards account or A-List status is closed or not in good standing before or at the time of travel, the seat selection will be released. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

²⁹Tier earning bonus: Points can be earned from (a) Qualifying Flights (defined below) operated by Southwest, or (b) through qualifying purchases with our Rapid Rewards partners. “Qualifying Flights” include flights operated by Southwest Airlines^® and paid entirely with dollars, Southwest LUV Vouchers, gift cards, or flight credits and those paid with Cash + Points. NOTE: With a Cash + Points booking, points are earned only on the portion of the base fare that is paid with dollars. Qualifying Flights exclude reward flights, charter flights, nonrevenue travel, and Companion Pass travel. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

³⁰Group 5 Boarding Benefit: Primary Cardmembers with a Southwest Rapid Rewards® Credit Card or Southwest Rapid Rewards® Business Credit Card will be able to board their Southwest® flight with Group 5. Up to 8 Passengers traveling on the same reservation as the Cardmember will be able to board with Group 5 as long as the Cardmember remains booked on the same reservation. Eligible Passengers will have “Cardmember” displayed on their Southwest® boarding pass to indicate their boarding privilege. If the Cardmember’s account is closed or in default before or at the time of travel, this benefit will be canceled for them and all Passengers on the same reservation. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards member with the same or greater boarding benefits, boarding will be assigned in accordance with the fare rules of the ticket purchased. Cardmembers should allow up to 14 days from approval for card status to be updated in their Rapid Rewards® account to be eligible for this benefit. Authorized users of Rapid Rewards Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. This benefit is available on Southwest Airlines® operated flights only. Benefits may not apply on itineraries booked with partner airlines. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

All Rapid Rewards® rules and regulations apply and can be found atSouthwest.com/rrterms. 

Cautionary Statement Regarding Forward-Looking Statements:

This website contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Specific forward-looking statements include, without limitation, statements related to (i) the Company's initiatives, strategic priorities and focus areas, goals, and opportunities, including with respect to Customer experience enhancements, improved self-service options, upgraded Wi-Fi and ongoing improvements, in-seat power, larger overhead bins, new seating, refreshed cabin design, digital experience upgrades, and airport experience enhancements; (ii) the Company's plans and expectations with respect to assigned and premium seating, including expected benefits, Customer demand, timing of implementation and bookings, boarding process, and cabin layout; and (iii) the Company's financial and operational outlook, expectations, goals, plans, and projected results of operations, including with respect to its capital spending and initiatives, and including factors and assumptions underlying the Company's expectations and projections. These forward-looking statements are based on the Company's current estimates, intentions, beliefs, expectations, goals, strategies, and projections for the future and are not guarantees of future performance. Forward-looking statements involve risks, uncertainties, assumptions, and other factors that are difficult to predict and that could cause actual results to vary materially from those expressed in or indicated by them. Factors include, among others, (i) the impact of fears or actual outbreaks of diseases, extreme or severe weather and natural disasters, actions of competitors (including, without limitation, pricing, scheduling, capacity, and network decisions, and consolidation and alliance activities), consumer perception, economic conditions, banking conditions, fears or actual acts of terrorism or war, sociodemographic trends, and other factors beyond the Company's control, on consumer behavior and the Company's results of operations and business decisions, plans, strategies, and results; (ii) the Company's ability to timely and effectively implement, transition, operate, and maintain the necessary information technology systems and infrastructure to support its operations and initiatives, including with respect to revenue management; (iii) the cost and effects of the actions of activist shareholders; (iv) the Company's ability to obtain and maintain adequate infrastructure and equipment to support its operations and initiatives; (v) the impact of fuel price changes, fuel price volatility, volatility of commodities used by the Company for hedging jet fuel, and any changes to the Company's fuel hedging strategies and positions, on the Company's business plans and results of operations; (vi) the Company's dependence on The Boeing Company ("Boeing") and Boeing suppliers with respect to the Company's aircraft deliveries, Boeing MAX 7 aircraft certifications, fleet and capacity plans, operations, maintenance, strategies, and goals; (vii) the Company's dependence on the Federal Aviation Administration with respect to safety approvals for the new cabin layout and the certification of the Boeing MAX 7 aircraft; (viii) the Company's dependence on other third parties, in particular with respect to its technology plans, its plans and expectations related to revenue management, operational reliability, fuel supply, maintenance, Global Distribution Systems, and the impact on the Company's operations and results of operations of any third party delays or non-performance; (ix) the Company's ability to timely and effectively prioritize its initiatives and focus areas and related expenditures; (x) the impact of labor matters on the Company's business decisions, plans, strategies, and results; (xi) the impact of governmental regulations and other governmental actions on the Company's business plans, results, and operations; (xii) the Company's dependence on its workforce, including its ability to employ and retain sufficient numbers of qualified Employees with appropriate skills and expertise to effectively and efficiently maintain its operations and execute the Company's plans, strategies, and initiatives; (xiii) the emergence of additional costs or effects associated with the cancelled flights in December 2022, including litigation, government investigation and actions, and internal actions; and (xiv) other factors, as described in the Company's filings with the Securities and Exchange Commission, including the detailed factors discussed under the heading "Risk Factors" in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2023, and in the Company's Form 10-Q for the fiscal quarter ended June 30, 2024. 

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SOUTHWEST RAPID REWARDS^® PROGRAM INFORMATION: The Southwest Airlines Rapid Rewards Credit Card is brought to you by Southwest Airlines^® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards^® points toward benefits and services. The number of points needed for a particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and is subject to change. Rapid Rewards points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.

Southwest Rapid Rewards^® Credit Cards are issued by JPMorgan Chase Bank, N.A. Member FDIC. Accounts subject to credit approval. Restrictions and limitations apply. Offer subject to change.